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What are the benefits of using a hosted dialer ?

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pranav22iq's picture
Joined: 10/16/2017

Predictive dialer systems are smart devices that use databases for organizing and managing the clients’ data in order to handle and record relevant calling data. It differentiates calling categories like previous calls, dialed calls, busy calls, DND numbers, etc.
It can allocate calls to available agents. Thereby each agent is equally assigned with work and is competent to handle any call. The productivity of the calling representative is eventually increased.

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